Daniel Goleman: E-Mail Is Easy to Write (and to Misread).
Daniel Goleman writes E-Mail Is Easy to Write (and to Misread).
Goleman quotes Clay Shirky:
[tease]
“When you communicate with a group you only know through electronic channels, it’s like having functional Asperger’s Syndrome — you are very logical and rational, but emotionally brittle,” Professor Shirky said.
“I’m part of a far-flung distributed network that at one point was designing a piece of software for sharing medical data; we worked mostly by conference calls and e-mail, and it was going nowhere. So we finally said we’d all fly to Boston and get together for two days, just sit in a room and hash it out.”
During that meeting, the team got an enormous amount of work done. And, Professor Shirky recalls, “because the synchronization by e-mail was so much better after the face-to-face piece, we actually hit the launch date.”